Hospitality Industry
Whether you work for a large, well-known resort, a multi-national hotel chain, or a boutique hotel, the success of your organization relies on absolute guest satisfaction, and you are judged on the actions of your employees. Whether it is coordinating a special occasion, promoting a sense of security for personal belongings, or guaranteeing the cleanliness of your facilities, your people and the customer service they provide are crucial to your success.
For this reason, hundreds of hotels, resorts, and recreation facilities rely on the vital employee background check information Kroll provides before finalizing their hiring decisions.
Kroll’s comprehensive screening services can help reduce hiring risks such as employee theft, workplace violence, drug use, employee turnover and negligent hiring liability. Through years of experience screening hospitality industry applicants, we have found a number of searches valuable in protecting your organization, guests and employees.
Services of particular interest to organizations operating in the hospitality industry include:
Employment background checks – Ensures compliance with the applicable laws and regulations, helps reduce workplace theft and violence, and verifies that employees are qualified to handle their level of responsibility.
Supplier/vendor screening – Verifies the capabilities and integrity of potential and existing vendors – including business entities, key vendor employees, and vendor employees who work alongside client personnel.
U.S.-specific services include:
Substance abuse testing – Helps organizations reduce the incidence of drug use and its effects in the workplace.
Form I-9 including E-Verify – Enables companies to accurately and quickly perform employment eligibility verification, reduce Form I-9 processing errors, securely store and retrieve I-9 Forms online, receive proactive notifications of employees’ expiring work authorizations, and help reduce the potential for identity theft.