Privacy Policy
General Privacy Policy
EU Safe Harbor Privacy Policy
General Privacy Policy
As a consumer reporting agency governed by the federal Fair Credit Reporting Act (FCRA) among other applicable state and federal laws, Kroll Background America, Inc. (KBA) is committed to protecting your privacy.
This Privacy Policy covers KBA's websites, as identified in Appendix A (Websites), and KBA's practices for handling personal information provided to KBA over the Internet by the general public using KBA's publicly available Websites. This Policy also covers personal information provided by KBA's background screening clients, and their job applicants and employees (as well as other individuals who have given their written authorization for KBA’s clients to conduct a background investigation on them), using KBA's online background screening solution that is accessible only through an access-restricted portion of KBA's Websites. KBA will collect, store, and use personally identifiable information only in compliance with applicable law, including the FCRA.
Information Collection
When you browse KBA's publicly accessible Websites, you do so anonymously. KBA collects personally identifiable information from you only if you choose to provide this information to us. In some instances, KBA may collect non-personal (e.g., aggregate or demographic) data through cookies. This information is used to better understand and improve the usability, performance and effectiveness of the Websites, as is further described below under "Cookies and Tracking Technology".
The types of personal information we may collect about you through our publicly accessible Websites include the following (should you decide to provide such information to KBA): (a) contact and identifying information (e.g., name, address, e-mail address, phone and fax numbers, employer(s), job title) in connection with your expression of interest in receiving information about, or your registering for, KBA products or services, newsletters and conferences; (b) your resume information and employment application information in response to KBA job openings; and (c) any other personal information that you may voluntarily provide to us in an online form or through an e-mail.
Access to certain KBA web pages and online services is not available to the general public and requires a login code and password provided by KBA. Those web pages, and the information downloadable to and from those web pages, are made available only to clients of KBA. On these web pages, KBA collects only information that the user voluntarily shares with KBA.
How We Use Your Personal Information
When your personal information is collected on KBA's publicly accessible Websites, KBA will inform you at the point of collection of the purpose for the collection. KBA will use your personal information only in the way we specify when it is collected unless you consent to a different use.
KBA also may use the personal information you provide to answer your questions and inquiries, to support KBA's own recruitment activities in response to your inquiries into KBA's job postings, and to provide newsletters and other information (if any) that you have requested.
If you have provided your personal information over one of KBA’s Websites in connection with a background screen ordered by KBA's client, KBA may use your personal information to perform your background screen for that client. KBA will not use your information to conduct a background screening investigation and create a report unless KBA's client has provided a certification required by the FCRA and any other applicable law. In this certification, KBA's client certifies to KBA that it has a legally permissible purpose for ordering the background screen, and that it has, to the extent required by applicable law, obtained your informed consent to conduct the background screen.
Information Sharing and Disclosure
KBA does not sell or rent personal information to third parties. KBA will not disclose your personal information to a third party without your permission, except in connection with performing your background screen for KBA’s client or as otherwise described in this Privacy Policy.
KBA may disclose personal information as necessary or appropriate in connection with any of the purposes for which we use personal information as described above in "How We Use Your Personal Information".
When KBA conducts a background screening investigation about you, KBA may disclose information that you submit through the Websites to the KBA client that ordered a background screening investigation on you. KBA also may disclose your information to certain third parties as necessary to conduct the background investigation (such as educational institutions, prior employers, courts, law enforcement agencies and other persons or entities that may provide or verify information about you), as well as to a third-party representative or subcontractor authorized by KBA to assist in the background screening investigation. These third party representatives and subcontractors include service providers that help host or support the Websites or otherwise provide technical assistance, court researchers and other data and service vendors. KBA transfers to these representatives and subcontractors only the personal information they need to deliver to KBA (for the benefit of KBA's client) the requested product or service. KBA prohibits these third parties from using that information for any other purpose. KBA requires that these parties maintain commercially reasonable measures to protect the confidentiality of your information.
KBA also may in good faith disclose personal information and any other additional information available to KBA for any of the following purposes: (i) investigate, prevent or take action regarding actual or suspected illegal activities or fraud, situations involving potential threats to the physical safety of any person, or violations of KBA's terms of use; (ii) respond to or defend against subpoenas, court orders, or other legal process; (iii) establish or exercise KBA's legal rights; or (iv) otherwise comply with applicable law.
KBA may acquire other businesses, and other businesses may acquire KBA. If that occurs, the information KBA collects may be one of the assets examined or transferred as part of the transaction. KBA will not permit another business to examine the information KBA has collected without a confidentiality agreement and only to the extent permitted by law. KBA will not transfer the information it has collected unless the recipient agrees to provide privacy protections equal to or exceeding those established by this Privacy Policy.
Personal Information Disclosure: United States or Overseas
Personal information submitted to KBA for a background screening investigation may at times be transferred outside of the United States in order to perform the background investigation. All personal information will be transmitted and stored in a secure manner in accordance with the terms of this Privacy Policy.
Cookies and Tracking Technology
KBA's Websites may use the standard technology called a "cookie" to collect information about how you use the Websites.
A cookie is a small data file that is transferred to your hard drive and used for record-keeping purposes. A cookie file can contain information such as the URL you came from, your computer's IP address (i.e., the Internet address of your computer) and domain type (e.g., .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, and any search terms that you entered on our site. This information is used for internal purposes only, and we do not link your URL or IP address to any personal information unless you have logged into our website with a KBA account login and password.
If you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies, although it is possible that some areas of our Websites will not function properly if you do so. In particular, you may be required to accept cookies in order to complete certain actions on KBA's Websites.
Security
KBA is committed to protecting the personal information that KBA receives about consumers. While we cannot guarantee the security of that information, we utilize a combination of online and offline security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction.
We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our Websites. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.
Links
KBA's Websites may provide links to third-party websites. Please be aware that those third-party websites are outside of our control and are not covered by this Privacy Policy. If you have questions about how another site uses your information, consult that site's privacy statement.
Your Ability to Unsubscribe or Review or Modify Personal Information
If you wish to unsubscribe from any of our newsletters or other communications for which you have registered, you may do so at anytime via the unsubscribe method provided in the communication from which you wish to unsubscribe. If you are a KBA client with a registered account, you may review (and update) your account information by logging into your account. If you are an individual on whom a KBA client has requested a background screening investigation, and have submitted personal information to KBA at the request of such client for purposes of procuring a background report, then you can review your KBA file in accordance with your file disclosure rights under the Fair Credit Reporting Act, California Civil Code Section 1786.22 and any other applicable state laws by contacting KBA at kbsfcra@kroll.com. You can review a summary of your consumer rights (including file disclosure rights) under the Fair Credit Reporting Act by accessing: http://www.ftc.gov/os/2004/11/041119factaappf.pdf.
Children Under Age 13
KBA does not offer services to children under the age of 13, and the Websites are not directed to children under the age of 13. KBA does not knowingly collect information about children under the age of 13.
Changes to this Privacy Policy
KBA may revise this policy from time to time. If there is a material change to this Privacy Policy, we will post the revised policy at this location. KBA will not provide less privacy protection, without your consent, to information collected under a prior privacy policy. We encourage you to periodically review this Privacy Policy to be informed of how KBA is protecting your information.
If you have any questions regarding this privacy policy, you may contact us at:
Kroll Background America, Inc.
100 Centerview Drive, Suite 300
Nashville, TN 37214
(615) 320-9800
kbaprivacy@kroll.com
In accordance with California Civil Code § 1786.20, the representative named above will be able to assist you with additional information regarding our privacy practices and policies in the event of a compromise of your information.
Appendix A
KBA background screening websites: